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F.A.Qs

Frequently Asked Questions 

Welcome to The Hive 

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We're so happy you're here.

Whether you're joining us for your very first Reformer Pilates class, popping in for a matcha, coffee and cake, or becoming part of our amazing community, welcome to The Hive—a place where everyone belongs.

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At The Hive, we believe movement should be enjoyable, coffee should be exceptional, and nobody should ever feel judged. Our community is built on kindness, encouragement and inclusivity, creating a space where people of all ages, abilities and backgrounds can feel comfortable and confident.

We know starting somewhere new can bring lots of questions, so we've put together this Frequently Asked Questions guide to help you feel prepared before your visit.

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Inside you'll find everything you need to know about:

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  • Booking and managing classes

  • Memberships and class packs

  • What to wear and bring

  • Arriving for your first session

  • Our café and lounge

  • Studio etiquette

  • Accessibility

  • Parking and facilities

  • Cancellations and more

 

If you can't find the answer you're looking for, don't worry—our friendly team are always happy to help.

How do I book a class ?

 

 

Download the app  " The Warrior Hive " and create your account.

Allow notifications to ensure you don’t miss out on anything exciting and class reminders.

Click on your profile picture in the top right corner.

Scroll down and select ‘Memberships’ from the menu.

Choose your membership by clicking ‘Buy Now’.

Purchase your pack at the checkout.

Once purchased, you can use your class pack credits to register your spaces.

Return to the menu and select ‘Schedule’.

Pick your preferred class date and time.

Click ‘Book Now’ to use your available membership class pack credits.

Check your bookings in the ‘Reservations’ tab at the top of the schedule.

Can I go to The Hive Lounge if I don't come to classes ?

 

 

 

 

Yes ! The lounge is open to all people and we can't wait to have you here. We are roasting beans from 8am every morning right through to 6pm. Acai bowls, smoothies, you name it we have it and if we don't have it we can probably make it for you.

Do I need to wear grip socks ?

 

 

 

 

Yes, grip socks are vital for reformer pilates, to stop you slipping and to enable you to do the exercise safely and effectively. Don't worry if you do not have any, we always have a full stocked pilates shop with socks to purchase at class.

How do I cancel my class ?

 

 

 

 

If you need to cancel your Reformer Pilates class, please do so at least 48 hours before your start time. Any cancellations after this window will result in a class credit being taken from your account.

Can I Pre order for my drink to be ready when I finish class ?

 

 

 

 

Yes, you certainly can. Each day up until 5pm you can order your choice of drink which will be freshly made ready for you to collect at your evening class. This is for iced and cold drinks only and will be made in a CUPPION, our state of the art capsules that ensure your drink is canned and in the same quality as if you had been served face to face. Simply collect from the fridge inside the Hive studio if the cafe has closed in the evenings or head to the bar if during opening times.

Can beginners attend the classes 

 

 

 

All our classes are suitable for beginners right through to advanced as we work so closely with you and adapt to your needs and goals. There is a maximum of 7 people per class.

Is there parking available?

 

 

There are both long and short stay car parks in Alfreton, all within walking distance of the the Hive.

Can men attend a class?

 

 

 

Absolutely and lots do! There is no workout like reformer pilates and the guys know it too!

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